FAQ - Frequently asked questions

1. How long does it take to ship this product?

-Shipping usually takes up to 2 weeks.

2. Can I cancel my order before shipping?

-Yes - if your order has not yet been shipped, we can cancel it and issue a refund.

3. What payment methods are available?

-We accept card payments, fast online payments (e.g. BLIK) and other methods

4. How to care for this product?

-We recommend gentle cleaning with a soft cloth, avoiding aggressive detergents

5. What should I do if my product arrives damaged or not as described?

-Take photos of the damage and contact us - we will replace the product with a new one or refund your money.

6. Can I return the product?

-The product cannot be changed because it is personalized

7. How to contact customer service?

-You can write to us at: contact.flaggedup@interia.pl

We usually respond within 24 business hours.